Abstract by Clinton McCardell
Simpler 2FA: Assessing Automated Second Factor Authentication Enrollment
Although two-factor authentication (2FA) options are becoming more prevalent in online services, many users tend not to adopt them and thus forego the benefit of heightened security. Manual 2FA setup is a barrier to adoption, requiring users to traverse through a myriad of settings that are inconsistent between web services. We propose to use web automation to simplify the setup process and improve the user’s experience. We describe our automated extension for the password manager KeePass and the results of a study that compare the traditional 2FA setup to an automated experience. We predict that a simpler user experience will make the use of 2FA more accessible to users and result in a higher adoption rate of 2FA among users.